Malcolm Smith F.I.M.I.T.

Malcolm Smith Pianos Ltd

Repairs

Most Repairs can be done on site on a pre-arranged appointment

Regulation This is a new subject for a lot of owners, and can be described as tightening up the mechanism to reduce slackness in the action and to prevent early wear and tear. 99% of all new pianos are regulated and set up prior to leaving the shop; however during the first couple of years the positive feel of the action will lessen and will need to be adjusted. We recommend that professional and serious pianists have their piano regulated every 2 years and regular home use every 5 years.

Toning After a while the felt on a piano hammer becomes compressed and hard, resulting in a harsh and bright tone

On most instruments toning the hammers can reverse this, returning it to its original sound.

General Service Every 3 to 4 years, it is prudent to have your piano serviced. This involves cleaning all the inaccessible areas in the main casework, cleaning the action, strings, soundboard and keys, re-facing the hammers, and regulating the action. It's also a good time to check for any signs of possible long term damage caused by external forces, e.g. moth or humidity damage. We also offer a full and comprehensive Steinway service programme. Contact us now for more information.